ROLLOVER/TRANSFERS from American Funds
The customer DOES need to do the rollover into an IRA at American Funds FIRST to convert R shares to A shares then we can transfer in-kind to Pershing.
American Funds will NOT honor NAV on the purchase because it’s a different share class in the 401k.
If funds exist in the QRP that are not American Funds, a partial rollover to CB&T is needed for the American Funds portion only.
Holdings that are not American Funds should not be rolled over into the CB&T account.